old school look of the building, beautiful pool area, rustic/western style

No chain on the room door for security!!! Parking space is cramped and inconvenient for families. Remote control didn't function well, making TV time frustrating!!!

The location of El Cid is fantastic, just steps from dining and shops. Rooms are clean with comfortable beds, though walls are thin, letting in some noise. The parking can be tight, and I was caught off-guard by the extra pet fee. I'll likely return for the overall charm.

It was just a proper fit for a stopover in Ensenada with good value considering the price it charged. The staff were genuinely friendly, ensuring I felt comfortable throughout my stay. If noise is a concern, try to get a room away from the street.

Friendly and helpful staff made check-in smooth.

I cannot believe I was charged extra for my pet. This fee was not mentioned when I made the reservation! This experience felt like a total money grab, and I felt cheated. I won't be returning due to this frustrating surprise charge.

The room was spacious and super clean, making our family feel right at home. We really enjoyed the relaxing pool area and sun terrace, perfect spots to unwind after a long day. The only downside was the parking situation could be a little tricky at times, but it didn’t take away from our overall great stay! 😊

This place suits me perfectly! The amenities like free Wi-Fi, outdoor pool, and 24-hour reception make my stay comfortable. I also appreciated their help with currency exchange on my first visit. I’m coming back for a weekend!

Awesome location just steps from shops and nightlife. The charming room felt like a cozy studio apartment. Loved the authentic décor!

I truly appreciated the charming décor that reminded me of a cozy studio apartment. The hotel was easily accessible, and the staff were genuinely friendly, ensuring I felt comfortable throughout my stay at Best Western El Cid.

Better parking options would be appreciated for seniors.

The pool was inviting, and we loved being near wineries like Santo Tomas and Liceaga. The staff was friendly and rooms were clean. Easy walk to many restaurants. Great dining options nearby made our stay enjoyable and convenient!

Check-out was a bit awkward, but it didn't ruin our experience.

The spacious room was a highlight, providing comfort for the whole family during our three-night getaway. The cleanliness was commendable, and the staff were consistently fast and polite, enhancing our experience. However, scheduling issues left some concerns. despite my reservation, there was confusion on arrival, and it took time to sort it out. Dining options were plentiful nearby, with many restaurants within walking distance, but the breakfast selections could have had more variety, especially for vegetarians.

great location but awkward check-out process

Our family enjoyed the spacious room which offered a wonderful city view. The cleanliness was impressive, with the cleaning staff going above and beyond. The hotel was ideally located, making it easy to explore shops and restaurants. We appreciated having a pool view as well, which added to our overall experience.

The check-out procedure felt a bit awkward, impacting the otherwise smooth experience.

Had an enjoyable stay, especially considering the vibrant location close to shops and the harbor. The room had a charming studio feel that made us feel right at home. While it would have been great to have some breakfast options available, the local eateries nearby made up for it. Overall, a fantastic experience and perfect for exploring the area.

The staff were incredibly friendly and made our stay really enjoyable, but

the parking situation was a bit challenging as it was limited. However, the hotel’s proximity to restaurants and shops more than made up for it. I particularly loved the rustic charm of the décor in the room.